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November 2006

Are the numbers telling the whole story?

Getting unbiased measurement of media coverage in a data report, while informative, is only the beginning of the media measurement process for many of our clients. They are choosing to take their analytics to a higher level by regularly receiving an Executive Report – a succinct, authoritative analysis that carefully examines the coverage and provides a clear picture of the potential impact of a client's campaigns and initiatives.

"There is an art, as well as a science, to this level of reporting," explains Carol Holden, manager of our MediaMeasurement service. She continues, "What we find is that once a client becomes accustomed to our Executive Report services, they rarely go back to doing it themselves. There are several reasons for this:

There is a comfort that comes from knowing that your media coverage is being analyzed by experts who do this for a living and understand metrics and can see the story that they tell.
     
  It is dependable. Once the fully customized format is set, clients know they can rely upon us to deliver their report on time. So, it never becomes one of those things that "they really have to get to, but rarely find the time for."
     
  The Executive Reports provide more than just data. They offer a written analysis of your media outreach efforts and present it in an organized and thoughtful format that is easily shared with the most senior executive in the organization, a board of directors or key constituents. Whether it is used as is, or components of the report are used to supplement other material, it provides very useful insights that are the result of careful human intelligence.
     
 

Initially, these reports provide a starting point...an analysis of your media outreach efforts for a given period of time and a view of what worked and what didn't. Ultimately though, they provide something much more valuable...that is, a clear direction – because, over time, comparisons are drawn within the report itself between past and current initiatives and a picture starts to develop. It's liberating.

     
 

Executive Reports save money. I know that sounds silly to say, but it is true. If you can clearly see what works and what doesn't, you modify your PR activities and move much more quickly towards overall and continued success. We've seen it again and again.

     

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